Rabbi/Cantor Dr. Avraham Sultan

845 NE 191st Street
Miami, Florida 33179
Cell: 786-657-5252
Email:astenor613@gmail.com

Personal Summary

A caring, sympathetic and hardworking homecare manager and chaplain who is focused on providing a safe and environment to its residents. I have a proven track record of residential and commercial management within the health and hospitality sectors.

I have increased the occupancy, profitability and operational efficiencies of institutions. What separates me from others is the ability to achieve results through a collaborative approach.

I would like to join a company whereby I can combine both my chaplaincy and management experience is utilized to support senior care while furthering my skills to move towards senior management role.

Areas of Experience

Elderly Care
Care Regulations
Relationship Building
Financial Management
Staff Recruitment
Marketing and Promotion

Personal Skills

Hard working
Caring
Focused
Strategic Thinker
Enterprising

Skills & Abilities

MANAGEMENT

Successfully managed property day to day operations to achieve optimum performance, profitability and maximum guest and customer satisfaction through surveys and focus group feedback.
Exceptional knowledge and ability in the following areas: front office management, guest relations service, staff performance and recognition, budget administration and contracts, supplier and vendor management, staff training and development and event and conference planning.
Organized major corporate events, including logistics, accommodations, entertainment and content management.
Improved departmental efficiencies through training, reorganization and development of new standard operating procedures as part of change management.
Responsible for the preparation of property budgets and ensure purchases are within the budget.
Proficient in hotels and old age home property management systems.

CLIENT SERVICE

Actively cultivated a culture of customer service through training, guidance and hands on approach.
Earned recognition of owners and clients on a consistent basis for excellent performance.
Worked closely with service leads, clinicians and managers and other staff to look after residents and their families.
Ensured compliance with all statutory and contractual requirements.

COMMUNICATION

Produced marketing campaigns to seek residents to ensure maximum occupancy.
Designed and revamped homecare sites to reflect mission, values and easy chat line to potential customers

LEADERSHIP

Recruiting, training and supervising the care and domestic staff working within the home and hospitality domain to create a strong core team that works in harmony and professionally at all times.
Developed excellent relationships with key customers and service providers such as Councils, Trust and other home care providers

Experience

Degrees and Certifications

BACHELOR OF ARTS | DATE EARNED | SCHOOL
BACHELOR OF EDUCATION AND LICENSE | DATE EARNED | SCHOOL
MASTERS DEGREE: DIVINITY – Rabbinical Academy -Yeshiva Chaim Berlin

Languages

English, French, Hebrew, Spanish, Yiddish